"Good Morning" and "How are you?"

Research conducted by Professor Albert Mehrabian of the University of California, Los Angeles, 55 per cent of the emotional message in face-to-face communication results from body language. 7% is the actual words chosen.38% is the tone of voice. It becomes the 7%-38%-55% rule, supposedly denoting how much communication was conferred by words, tone, and body language. The reason I say "supposedly" is because the actually percentages are debatable; what is clear there is a great deal going on beyond the words. Yet I rarely mention how the tone of the voice, does in fact convey emotion.

Take the next couple of days and make it a point to greet the people you interact with on a daily basis and pay attention to the minuscule differences in their tone when you greet them. Often times it is just paying attention to differences in tone that makes all the difference.